If for some reason you are not fully satisfied, please contact us and we will address your concern.

If you'd like to process a return please review the criteria below.

Eligible for Returns or Exchanges

• Shipped back within 30 days of receiving your order
• Item is in its original condition and packaging 
• Item has not been altered or resized 

 Returns Process

1. Read our return policy above to determine if your order qualifies.
2. Please fill out the request form at https://www.fc-jewelry.com/pages/request-form
3. We'll review your request and be in touch with next steps so we can coordinate shipping.

Custom Orders

Items that are indicated as custom orders during the check out process are not eligible for return. However, please do reach out to us as we may be able to exchange your item.

Order Cancellation

Cancelling an order is only possible if your order has not been fulfilled. Some orders are fulfilled immediately so we recommend checking your order carefully prior to checking out.